Borås Energi och Miljö is committed to sustainability through waste conversion into energy, offering services such as district heating, cooling, biogas, waste disposal, and wastewater treatment in Borås. The company prioritizes road maintenance and emphasizes the driver's responsibility for safe navigation. Guidelines for waste container usage include ensuring snow removal and proper waste organization to facilitate correct emptying. Borås promotes a national waste sorting system through education and community activities, including guided tours and various events related to waste and water management. Seasonal changes to recycling center hours are noted, with additional services provided for Green Card holders in Fristad and Dalsjöfors. Communication regarding service disruptions is shared via text messages, while the company has introduced a chatbot on its website for customer assistance. Overall, Borås engages with the community to enhance recycling efforts and provide vital resources for waste management.